Complaints we handle
The types of complaints the Inspector General has authority to handle include:
-
Complaints that a police service may not be providing adequate and effective policing, as defined in regulation.
-
Complaints that a member of a police service board has violated their code of conduct, as defined in regulation.
-
Complaints that a police service, a police service board, or an organization that employs special constables has failed to comply with any other part of the Community Safety and Policing Act or its regulations.
- We also accept complaints about police service board policies and complaints about procedures established by Chiefs of Police.
In addition to public complaints, we accept disclosures of misconduct from police officers and special constables.
What to expect
We handle all personal information in accordance with the Community Safety and Policing Act, as well as provincial privacy legislation.
Make a complaint
We handle complaints related to compliance with Ontario's Community Safety and Policing Act and its regulations by police services, police service boards, and organizations that employ special constables.This includes complaints about the provision of adequate and effective policing.
We also handle complaints regarding the conduct of police service board members.